It took me a month to get that appointment. I live 30 mins away, am a mother of 4 (including a newborn and 4-yr-old). It's very difficult for me to get to the dentist once, much less twice for a simple cleaning.
Why don't they make their appointments a little longer, at least for new patients?!
I was a new patient and came in for a cleaning, but the hygienist never touched my teeth. After x-rays and history, the hygienist said I would be on my way as soon as the dentist did a check up. I asked why she isn't cleaning my teeth, since that was the reason for the appointment. I was told there wasn't time because they have other patients scheduled, so I'd have to come back for a second appointment at a later date.
When my husband talked to the front desk about it, she told him it was standard. They only do cleaning in the same visit if there is time: after x-rays, medical history, & check up.
Horrible horrible experience, came in to get a filling not only was the customer service absolutely incredibly horrible. My filling came out they refused to fix it . I was treated so bad. Please don't use this place. They are not good people.
They have the worst customer service. It felt like my time did not matter. I was so dissatisfied, I walked out before the dentist could do the exam. In the future I will be driving further to get better customer service.
It had been a while since I had been to the dentist. I did not feel any judgement from the staff. My two year old daughter had her first visit and the staff was great at making her feel comfortable.
Pine City Dental is a US Dentist based in Pine City, Minnesota. Pine City Dental is located at 1105 Hillside Ave SW, Pine City, MN 55063, USA.
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